1 THE CONTRACT
1.1 When booking Yamac Villa, the contract entered into is between Sema Ridpath Insaat ve Mimarlik Ofisi (the Owner) and the person making the booking (the Hirer).
1.2 The contract is not effective until a booking deposit of 25% of the total booking fee has been received or, if the booking is made less than eight weeks before arrival date, 100% of the booking fee must be received to secure a booking.
2 BOOKING
2.1 Bookings cannot be accepted from anyone under the age of 18 years, nor for a party of people where the majority of members are under 18 years (except families).
2.2 The number of people occupying a property must not exceed the maximum stated in the current property description on our website.
2.3 The person who makes the booking (the Hirer) will be responsible for all people staying and should ensure that they are all aware of the booking conditions.
2.4 The Owner reserves the right to decline any booking or to refuse to hand over a key to anyone who has not complied with the booking conditions.
3 RESERVATIONS & PAYMENT
3.1 All bookings are considered provisional until either a 25% booking deposit (if more than eight weeks before arrival date) or the full payment (if within eight weeks of arrival date) is received.
3.2 Payment may be made by bank transfer.
3.3 If the Hirer wishes to pay by the booking deposit, the Owner must be notified over the telephone or by e-mail first. The Owner will then hold a provisional booking for five working days to allow the payment to be received. If it does not arrive the booking will be released automatically.
3.4 When a booking is made more than eight weeks in advance, if the balance is not received by the date specified by the Owner, eight weeks and one day in advance of arrival, the Owner reserves the right to cancel the booking and retain the booking deposit.
3.5 Damage deposit. Please note a damage deposit of £300 is to be paid eight weeks and one day before the Hirer’s stay (if booking is made within eight weeks of the arrival date, the damage deposit is to be paid in full with the holiday payment). On the condition between the Owner and the Hirer that the property has been left in good order and in a clean condition the damage deposit shall be returned within a week of the Hirer’s leaving date by bank transfer.
4 CANCELLATION OR BOOKING ALTERATION by the Hirer
4.1 Once a booking is confirmed the Hirer is responsible for the total cost of the booked hire.
4.2 Where the Hirer gives bank account details to the Owner for payment of a booking deposit, then it is agreed that in the event of a cancellation the Owner may debit the Hirer’s card with the full amount outstanding eight weeks before the booked arrival date if the property has not been re-let.
4.3 In the event of a cancellation by the Hirer the Owner will endeavour to relet the property and if successful may refund any monies paid, less a £100 administration charge.
4.4 The owner strongly recommends the Hirer takes out appropriate Holiday Insurance.
4.5 Any change in the holiday dates requested by the Hirer will be subject to the agreement of the Owner.
5 CANCELLATION by the Owner
If for reasons beyond its control the Owner has to cancel the Owner will return to the Hirer any monies paid, whereupon the Owner’s liability will cease.
6 DAMAGE, LOSS & NUISANCE
6.1 The supervision of children, babies and any adults requiring care remains the responsibility of the Hirer at all times. In particular, the Owner cannot accept responsibility for any accident in or around the swimming pool and in this respect, the Hirer should at all times supervise any children playing in or around the swimming pool.
6.2 The Hirer is responsible for leaving the accommodation in good order and in a clean condition. If not, an additional cleaning charge and / or repair charge will be levied. Please note this will be taken from the damage deposit paid when booking your holiday, and in consultation with yourself (for example deep cleaning of a sofa will incur a fee of £75).
6.3 The Hirer will pay for any damage, breakage or loss (excluding reasonable wear and tear) incurred during occupation.
6.4 The Hirer is not to cause nuisance or annoyance to occupants of other properties. 6.5 The Owner has the right to enter the property at any time if necessary.
6.6 If the Owner considers anyone is causing a nuisance or not treating, the accommodation properly or neighbours with respect, the Hirer will be asked to vacate the property immediately. The Hirer will remain liable for the whole cost of hire and no refund shall be due.
6.7 Damage deposit. Please refer to 3.5 for details.
6.8 SMOKING is strictly prohibited in the property. Failure to adhere to this policy will result in a charge of £250.
7 OCCUPANCY
7.1 Arrival time is 4 p.m. onwards.
7.2 Departure time is 10. a.m.
8 OUTGOINGS AND CLEANING
8.1 The Owner will pay for the cost of gas, electricity and water but if your use exceed what is reasonable then you will be charged for the excess.
8.2 The Hirer will be responsible for any damage to the property and the contents and be required to keep the property clean.
8.3 The owner will arrange for the property to be cleaned before the Hirer’s arrival and on the Hirer’s departure and if the Hirer’s stay is more than one week then at the end of each week. There is no extra charge for this but if (notwithstanding this cleaning) the property is still in a poor state we will arrange additional cleaning at the Hirer’s cost. If the Hirer wishes, the Hirer can arrange additional cleaning at the Hirer’s cost.
9 DESCRIPTION
9.1 Whilst the Owner makes every effort to ensure the accuracy of property descriptions, these are inevitably subjective to some degree and are for guidance only. If there are any points of particular importance, it is the Hirer’s responsibility to raise these issues/ask questions in advance.
9.2 The Owner takes responsibility to ensure all descriptions are accurate, however, the Owner also reserves the right to alter, substitute or withdraw any service facility or amenity if necessary.
10 LIABILITY
10.1 The Owner cannot accept responsibility for any material loss, damage, additional expense or inconvenience directly or indirectly caused by or arising out of the property, its plumbing, gas, electrical services or exceptional weather.
10.2 No responsibility is accepted for loss or damage of property vehicles or vehicle contents belonging to the Hirer or any member of the party during their occupancy.
11 COMPLAINTS
11.1 If in the opinion of the Hirer there are grounds for complaint, it is the duty of the Hirer to take it up with the Owner immediately, or as soon as reasonably possible, and in any event before departure, to allow remedial action to be taken.
11.2 The Owner is within their rights to refuse to entertain any complaint, irrespective of it merits, if the Hirer has not brought this to the attention of the Owner whilst they are in residence at the property.
11.3 The construction, validity and performance of this Agreement is governed by the law of England and the parties agree to submit to the jurisdiction of the English Courts.
